Privacy Policy | Covenant Wildlife

Privacy Policy

Effective Date: 01/16/2026
This Privacy Policy describes how Covenant Wildlife (“Company,” “we,” “us”) collects, uses, and shares information when you use our websites, forms, and services.

1) Information We Collect

  • Contact Information: name, email address, phone number.
  • Service Information: service requests, appointment details, and communications.
  • Device/Usage Data: IP address, browser type, pages viewed, and approximate location (from IP).

2) How We Use Information

  • Provide and manage requested services (quotes, scheduling, service updates).
  • Send transactional communications (appointment reminders, confirmations, service notifications).
  • Send marketing communications if you opt in (promotions, offers, updates).
  • Improve our website, forms, and customer experience.
  • Prevent fraud, protect our rights, and comply with legal obligations.

3) Text Messaging (SMS) & Consent

SMS Opt-In: If you provide your phone number and opt in, we may send you text messages that are either (a) transactional (related to services you request) and/or (b) marketing/promotional (offers, discounts, updates).

Message Frequency: May vary.

Message & Data Rates: May apply.

Opt Out: Reply STOP at any time to unsubscribe from SMS messages. Reply HELP for help.

Consent Not Required: Consent to receive marketing texts is not a condition of purchase.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. We may share information with vendors who provide services on our behalf (e.g., messaging and email delivery).

4) How We Share Information

  • Service Providers that help us operate (CRM, scheduling, email/SMS delivery, analytics).
  • Professional Advisors (legal, accounting) where necessary.
  • Legal/Compliance when required by law or to protect rights and safety.

5) Data Retention

We retain information as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

6) Your Choices

  • Email: You can unsubscribe from marketing emails using the link in the email.
  • SMS: Reply STOP to opt out; reply HELP for help.
  • Access/Correction: Contact us to request access, updates, or deletion where applicable.

7) Contact Us

Covenant Wildlife
Phone: 205-855-8377
Email: [email protected]
Sterrett Office: 8961 Bear Creek Road, Sterrett, Alabama 35147
Birmingham Office: 200 Cahaba Park Cir Suite 217, Birmingham, Alabama 35242